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We have partnered with Australia Post to offer Australia-wide shipping.
Australia Post uses secure post or courier service with a signature and ID required upon receipt. Shipping costs are determined based on the weight and/or size of your order and the delivery location.
Once we have sent your item, it is fulfilled by Australia Post couriers. We will provide you with a tracking number so you can monitor the process of your order directly through the courier.
If you haven't received a fulfillment and/or shipping update after 7 days, please contact us at email@example.com
We offer a free pickup service from the following retail stores: Balcatta, Cannington, Ellenbrook and Mount Lawley.
You can pickup your order from stores during opening hours. Bring your confirmation email with you when you come to collect the products.
Store Opening Hours:
Mon-Sat : 9am-5pm
Please note: Click & collect is run through our internal delivery system. Please allow for up to 5 business days for your order to arrive in store. We may experience delays from time to time. If you require a package urgently, we recommend our Head Office (Canning Vale) pickup option,
Head Office (Canning Vale)
We offer express/fast tracked pickup from our head office in Canning Vale. We aim to fulfill Canning Vale orders within 72 hours.
The pickup location is location onsite at reception. You can pick up your order during business hours. Bring your confirmation email with you when you come to collect the products.
Mon-Fri : 8am-4pm
Please note: Refunds are not accepted via our click and collect points and must be returned via the appropriate channels. Please contact us at firstname.lastname@example.org for more information.