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Terms of Sale

All items are sold on an "as-is" basis, so we encourage all shoppers to inspect the images and read the product description carefully. We do not normally give refunds if you simply change your mind or make a wrong selection. Any refunds that are granted must be accompanied by a valid receipt.

Please note all items are used and may have signs of wear and tear. Good Sammy strives to detail the condition of each item individually in it's description and through photographs.

All returns will be considered on a case-by-case basis. For more information on refunds, please read our returns policy here.

Sizing

Sizes on our listings are based of the size labels on each item. We always strive to list sizes accurately and in as many options as described on the garment. As every brand has different sizing guides, we recommend checking your size with the sizing guide based on the brand of the item. 

Some pre-loved items don't have a size label, or the size label has been removed. In these cases we attempt to list an approximate size based on our comparison with items of a similar fit and cut. If you are unsure about sizing or would like specific measurements of an item, please contact us and we will get in touch with you.

Item Conditions

We are proud to be the leader of sustainable fashion in Australia and we encourage you to be part of the movement.

Our online store is a curated collection of hand-picked pieces, often including high-end and designer items.

To help you understand an item’s quality, we try to provide as much information as possible on the condition of the item. If you have a question about a specific item, we welcome your call or email via our contact us page. 

Fashion

Donated: New with tags
This item is brand new and still has its original product information attached to it.

Donated: New
This item is brand new, has not been worn and remains in new condition, but no longer has tags attached.

Pre-loved used: Very Good
This item has rarely been worn and still looks new. It has been washed a few times, but has been well looked after.

 Pre-loved used: Fair
This item has worn but is still in fair condition. We curate all items and only list items that have good value. The condition of any item is always taken into consideration in our price structure.

 

Accessories – Shoes & Bags

Donated: New with tags
This item is brand new and still has its original product information attached to it.

Donated: New
This item is brand new, has not been worn or used and remains in new condition, but no longer has tags attached.

Pre-loved used: Very Good
This item has rarely been worn or used and still looks new. It has been well looked after.

Pre-loved used: Fair
This items shows signs of use but is still wearable. It might be vintage. Bags may have some scratches and shoes might have some marks on the top or side. 

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